IT Systems Used by Manulife Financial Cooperation

IT Systems Used by Manulife Financial Cooperation

Manulife Financial Inc. is a multinational financial and insurance services provider based in Canada. Like other companies across the globe, it uses IT systems to communicate documents and reports, store operational data and revise historical information. This paper explores the IT systems utilized by Manulife Financial Inc., such as hardware and software.

Manulife Financial uses multiple software such as SunGard iWorks, Manulife Mobile, Manulife Bank Mobile, Manulife zoom, V3locity Insurance Administration, and Manulife Budgeting tool software. The Manulife Mobile software is used to set up, upgrade and troubleshoot their mobile devices, such as Blackberry, iPad, and iPhone, among others. The Manulife Budgeting tool is used to create, troubleshoot, and maintain user accounts on various servers like BES (Blackberry Enterprise Server) and Mobile Iron MDM (Mobile Device Management) servers. SunGard iWorks and V3locity Insurance Administration are used for insurance enterprise resource planning (Apps Run the World, 2021).

On the other hand, the commonly used hardware components include computers and printers. The hardware supports planning, coordination, and execution of hardware and software upgrades, resolving domain, active directory, and network share issues, training and mentoring new team members, configuring and troubleshooting any printer issues (Manulife Financial, n.d). Generally, the hardware ensures effective and efficient execution of the firm’s software, thus increasing its productivity and business bottom line.

References

Manulife Financial.  (n.d.). Technology Support Analyst. Manulife Financial. https://manulife.talentify.io/job/technology-support-analyst-boston-massachusetts-manulife-jobreq0436448

Apps Run the World.  (2021, August 20). Manulife Software Purchases and Digital Transformation Initiatives. Apps Run the World. https://www.appsruntheworld.com/customers-database/customers/view/manulife-canada